Product Support

General Product Support

For general product support enquiries please contact us by email or phone. We can answer any question you have about your Shingleback Off Road product.

Installation Guides

Shingleback Vertical Bike Rack Assembly Guide: Download PDF, 7mb

Land Rover Defender RHS Sill Tank Instructions: Download PDF, 7mb

“The best bike carrying device on the market”

Had my Shingleback rack for about 3 months now, it is the best bike carrying device on the market. I have not put a mark on our bikes, very quick and easy to load\unload, We have 2×27.5″, 1×24″ and 1×20″. All fit great. Thanks Andrew and Kimberley for the first class product and service. And for not manufacturing in China, it shows you guys really care about the product, local manufacturing and Australian jobs.

Peter A (Facebook review, 26 March 2019)

“Loads in minutes (or seconds really)”

This is hands down the best rack on the market, especially if you need to move 4 or 5 bikes. We’ve had a Thule Euro Classic for about 8 years .. it was great while the kids’ bikes were smaller but as they’ve gotten larger, it was just too fiddly. The Shingleback lets us take 5 bikes. Loads in minutes (or seconds really).

Damian H (Facebook reviews, 10 December 2018)

“The best way to transport bikes in bulk safely and to shuttle on the weekends”

We picked up a 6 bike rack off Andrew while at the MTB National Champs in Bright. Andrew was super helpful fitting it to the van onsite, making sure it was completely compatible with the vehicle, even swapping to a longer insert so there was more clearance off the back of the van and less chance of the bikes making contact with the back window of the car on a rough road. Can’t recommend the rack enough. Definitely the best way to transport bikes in bulk safely and to shuttle on the weekends.

Andrew T (Facebook reviews, 3 April 2018)

“Looks great and is easy to assemble”

Highly rate and recommend the Shingleback bike carrier. Quality is excellent, the carrier looks great and is easy to assemble, easy to put on and off my ute, the loading and unloading of bikes is super fast and easy. Best bike carrier out there in my opinion and being made here in Australia is even better. Post was super quick and Andrew was great to deal with from start to finish, Cant thank him enough. Keep up the great work Andrew!

Mark R (Facebook reviews, 15 November 2017

“I cannot speak highly enough about the quality and performance of this rack”

I purchased a Shingleback 6 bike rack 6 months ago and cannot speak highly enough about the quality and performance of this rack. It’s done over 6,000km so far on and off road, regularly been fully loaded and not showing any signs of wear, tear or cracking. So glad that I picked this one over the other options on the market!

Kyle S (Facebook reviews, 6 March 2018)