We love our work!
We’re so confident in the workmanship of our Shingleback Racks that we’re prepared to offer customers a 10 Year Guarantee.
The workmanship guarantee covers:
- Build quality
- Breaking or bending of materials (when used in accordance with intended purpose and not overloaded)
If you experience an issue with your rack, please contact us directly and we will work with you to find a solution.
Excluded from guarantee:
- Damage from misuse of the product, or use against the advice of Shingleback Off Road
- Damage from accidents
- Bungee cord loops and buttons (these will last a long time but they have a limited lifespan, particularly with prolonged exposure to UV rays)
- Powdercoating (while it is an industrial scratch resistant powdercoat we can’t guarantee against it being worn through)
- Stickers (they have a limited lifespan, but just let us know if they need replacing and we will send you some more)